(HCT-1 & 2) CleanOpsStaff TechCallBack Tech Support
Hunter Consulting and Training provide the following Services, Products and Support for a modest fee.
(For Old-Edition CleanOpsStaff or CleanOpsStaff-3ed)
Service Product HCT-2: Tech Support for 12 months
($15.00/mo -- $180.00)
Technical support is provided to address technical issues associated with running the software on your computer. This innovative approach to Tech Support is being offered in order to keep the purchase price of the CleanOpsStaff software low. This does not include training or advice in the use of the software. |
| For 12 months from purchase of Service Product HCT-1 (Tech Support for 12 months), Hunter Consulting and Training will provide technical support via email and its TechCallBack Service. The Tech Support will be provided for a single computer or one desktop and one laptop running under a single CleanOpsStaff Product Code. |
| The CleanOpsStaff Product Code and Activation Key will be the identifier for entitlement to this service once purchased. Subscribers to this service will be able to submit request for TechCallBack service to Hunter Consulting and Training concerning a technical issue. Hunter Consulting and Training will respond to the request within five business days, but often within the same day and sometimes immediately. |
| Subscribers may also make use of Hunter Consulting and Training TechCallBack Service by leaving a phone number and suggesting 20-minute time slots to schedule a TechCallBack assistance session. Sessions may be extended beyond 20 minutes by the troubleshooter and if call volume allows. |
| Subscribers are entitled to up to 12 TechCallBack assistance sessions during the six-month period. During the TechCallBack assistance, session if the issue cannot be resolved though phone discussion the subscriber will be invited to join an on-line session via GoToMeeting where the subscriber and the troubleshooter can share each other screen and the subscriber can give control of the subscriber keyboard to the troubleshooter for remotely troubleshooting if desired by the subscriber. |
Simply click the "Buy Now" button to complete your purchase and an email notification will be sent to Hunter Consulting and Training. Print your receipt, as it will serve as your proof of subscription to this service. A TechCallBack button in the Action Button Group of CleanOpsStaff Program Manager makes it easy to request service. Make sure you include your CleanOpsStaff Product Code (s) in the below input box before clicking the "Buy Now" button. |
NOTE: Credit Card is the perferred method of purchase, however, you can email a Purchase Order to ernesthunter@gmail.com or Fax a Purchase Order to 928-663-0345 if your organization does not use credit cards online.
Service Product HCT-1: Tech Support for 6 months
($20.00/mo introductory rate -- $120.00)
Technical support is provided to address technical issues associated with properly running the software on your computer. This innovative approach to Tech Approach is being offered in order to keep the purchase price of the CleanOpsStaff software low. This does not include training or advice in the use of the software. |
| For six months from purchase of Service Product HCT-1 (Tech Support for six months), Hunter Consulting and Training will provide technical support via email and its TechCallBack Service. The Tech Support will be provided for a single computer or one desktop and one laptop running under a single CleanOpsStaff Product Code. |
| The CleanOpsStaff Product Code and Activation Key will be the identifier for entitlement to this service once purchased. Subscribers to this service will be able to submit request for TechCallBack service to Hunter Consulting and Training concerning a technical issue. Hunter Consulting and Training will respond to the request within five business days, but often within the same day and sometimes immediately. |
| Subscribers may also make use of Hunter Consulting and Training TechCallBack Service by leaving a phone number and suggesting 20-minute time slots to schedule a TechCallBack assistance session. Sessions may be extended beyond 20 minutes by the troubleshooter and if call volume allows. |
| Subscribers are entitled to up to six TechCallBack assistance sessions during the six-month period. During the TechCallBack assistance, session if the issue cannot be resolved though phone discussion the subscriber will be invited to join an on-line session via GoToMeeting where the subscriber and the troubleshooter can share each other screen and the subscriber can give control of the subscriber keyboard to the troubleshooter for remotely troubleshooting if desired by the subscriber. |
| Simply click the "Buy Now" button to complete your purchase and an email notification will be sent to Hunter Consulting and Training. Print your receipt, as it will serve as your proof of subscription to this service. A TechCallBack button in the Action Button Group of CleanOpsStaff Program Manager makes it easy to request service. Make sure you include your CleanOpsStaff Product Code (s) in the below input box before clicking the "Buy Now" button. |
If your institution does not use credit cards then you may fax or email a purchase order to 928-563-0345. Send an email to discuss volumn discount for purchase of 10 or more units.